Dear Friend,
If you have ever felt trapped by debt, dreaded the next bill, or wondered whether the rules were built so that you could never catch up, this book began with that same feeling.
Jim Winner learned consumer-protection law while representing himself. In the process, he discovered that a debt is not only an obligation. It is also a regulated transaction, and companies handling it have duties of their own.
There may be a lawful claim hiding in the way a company reports, collects, communicates, bills, or documents what it says you owe.
How to Get What They Owe You explains the questions Jim learned to ask, the records he learned to preserve, and the legal framework he used to evaluate recurring consumer disputes.